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Psychology

Add “but” to an apology and it stops sounding like one

HERE’S THE INTERESTING PART

The moment you insert a qualifier into an apology, the listener's brain entirely deletes the preceding remorse. Saying you are sorry but implies that the other person actually deserved whatever awful thing you did.

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Add “but” to an apology and it stops sounding like one
STACKY / Psychology
Topics in this factcommunicationdeflectionapologies
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