Myths & mysteries
Customer service receives unhinged emails
HERE’S THE INTERESTING PART
The poor support staff working for major charting websites are subjected to the most unhinged customer complaints imaginable. Users will aggressively email the tech desk demanding to know why the app caused their car to break down on a Tuesday. The help desk has to professionally explain that the server is not actually responsible for a blown tire.
This article describes beliefs and cultural traditions, which are not necessarily scientifically established facts.
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